imagioo

Privacy Policy

Privacy Policy for imagioo
May 15, 2026

1. Overview

imagioo is an AI image generation platform that lets users create, edit, store, view, and download visual content generated through third-party AI models. This Privacy Policy explains what information we collect, how we use it, and the choices you have when using imagioo.

By using imagioo, you agree to the collection and use of information described in this Privacy Policy. If you do not agree, please do not use the service.

2. Information We Collect

We collect information needed to operate an AI image generation SaaS product.

Account information

When you register or sign in, we may collect:

  • Email address
  • Name or display name
  • Avatar or profile image, if provided by your login provider
  • Login provider identifiers, such as GitHub account identifiers
  • Account status, role, subscription status, and credit balance

User content and AI generation data

When you use our image generation tools, we may collect and process:

  • Text prompts and generation settings
  • Uploaded reference images
  • Generated image URLs and metadata
  • AI task status, provider, model, cost credits, and timestamps
  • Image history, image center records, and deletion status

You are responsible for ensuring that prompts, uploaded images, and generated content do not include sensitive personal information unless you have the right to provide and process it.

Payment and billing data

If you purchase credits or subscribe to a plan, payment is processed by third-party payment providers such as Creem. We may store billing-related records such as:

  • Order number
  • Product or plan identifier
  • Subscription status
  • Payment provider
  • Transaction status
  • Amount, currency, and billing period

We do not intentionally store full card numbers or full payment credentials on our servers.

Technical and usage data

We may collect:

  • IP address
  • Browser and device information
  • Locale and language preference
  • Pages viewed and actions taken
  • Error logs, request logs, security logs, and abuse-prevention signals

Cookies and local storage

We use cookies and similar technologies to support authentication, session management, language preference, theme preference, security, analytics, and core product functionality.

3. How We Use Information

We use collected information to:

  • Provide account registration, login, and authentication
  • Run AI image generation, image-to-image workflows, image history, and downloads
  • Store generated images and reference images when required
  • Process credits, subscriptions, invoices, and payment events
  • Prevent abuse, spam, quota bypass, fraud, and unauthorized access
  • Improve product quality, reliability, performance, and user experience
  • Provide customer support and respond to requests
  • Comply with legal obligations and enforce our Terms of Service

4. AI Models and Third-Party Providers

imagioo connects to third-party AI and infrastructure providers to deliver the service. Depending on your configuration and the feature used, your prompts, uploaded images, generated outputs, metadata, or technical data may be processed by providers such as:

  • Replicate or other AI model providers
  • Cloudflare R2 or compatible object storage providers
  • Creem or other payment providers
  • Resend or other email providers
  • Hosting, logging, analytics, and security providers used to operate the service

These providers process data under their own terms and privacy policies. We use them only as needed to provide, secure, monitor, and improve imagioo.

5. Image Storage and Deletion

Generated images and uploaded reference images may be stored in object storage such as Cloudflare R2. We store image files so you can view history, download outputs, manage your image center, and keep generated work available after third-party model links expire.

When you delete an image in imagioo, we attempt to remove or mark the related record and associated storage object according to the product behavior available at that time. Some logs, backups, billing records, or security records may be retained for a limited period where necessary for legal, accounting, security, or operational reasons.

Where applicable law requires a legal basis, we process information based on one or more of the following:

  • Your consent
  • Performance of a contract with you
  • Compliance with legal obligations
  • Our legitimate interests, including operating the service, preventing abuse, securing accounts, improving product quality, and maintaining payment and audit records

7. How We Share Information

We do not sell your personal information. We may share information only when necessary:

  • With service providers that help us operate imagioo
  • With payment providers for checkout, subscription, billing, and webhook processing
  • With AI providers to generate or process images
  • With storage providers to save generated or uploaded files
  • With legal, regulatory, or law enforcement authorities when required by law
  • To protect the rights, safety, security, or integrity of imagioo, our users, or others
  • In connection with a business transfer, merger, acquisition, financing, or sale of assets

8. Data Retention

We retain information for as long as needed to provide the service, maintain your account, process subscriptions, comply with legal obligations, resolve disputes, prevent abuse, and enforce agreements.

Retention periods vary depending on data type:

  • Account data is generally retained while your account exists.
  • Billing and transaction records may be retained for tax, accounting, fraud prevention, and compliance purposes.
  • Generated image records may be retained until deleted by you or removed under product retention policies.
  • Logs may be retained for a limited period for security, reliability, and troubleshooting.

9. Security

We use reasonable technical and organizational measures to protect information, including access controls, authentication, server-side validation, upload restrictions, and secure storage practices. However, no online service can guarantee absolute security.

You are responsible for keeping your login credentials secure and for promptly notifying us if you suspect unauthorized account access.

10. International Data Transfers

imagioo and its providers may process information in countries or regions outside your location. By using imagioo, you understand that information may be transferred, stored, and processed where our providers operate, subject to applicable safeguards and provider terms.

11. Your Choices and Rights

Depending on your location, you may have rights to:

  • Access the personal information we hold about you
  • Correct inaccurate information
  • Delete certain information
  • Object to or restrict certain processing
  • Request portability of certain data
  • Withdraw consent where processing is based on consent

To make a request, contact us using the information below. We may need to verify your identity before responding.

12. Children's Privacy

imagioo is not intended for children under the age required by applicable law to consent to online services. If you believe a child has provided personal information to us without proper consent, please contact us so we can take appropriate action.

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the effective date and may provide additional notice where appropriate. Your continued use of imagioo after an update means you accept the revised policy.

14. Contact

If you have questions about this Privacy Policy or our data practices, contact us at:

Website: https://imagioo.com
Email: support@imagioo.com